Privacy Policy

At ThangamPay, operated by Ayyappar Solutions Private Limited, we value the trust you place in us. This Privacy Policy describes how we collect, use, and protect your personal and financial information when you use our platform.

1. Information We Collect

To provide a secure digital gold investment experience, we collect the following information:

• Personal Identity: Name, Date of Birth, and Gender.
• Contact Information: Email address and Mobile number.
• KYC Documents: PAN Card details and Aadhaar number (as required by Indian financial regulations).
• Financial Details: Bank account number and IFSC code for processing withdrawals.
• Technical Data: IP address, device information, and browser type to ensure account security.

2. How We Use Your Information

Your data is used strictly for the following purposes:

• Verifying your identity and completing mandatory KYC.
• Processing your buy and sell transactions for Digital Gold and Silver.
• Managing Auto-Debit (SIP) mandates via our payment partners.
• Generating and sending invoices for your purchases.
• Preventing fraudulent activities and unauthorized access to your vault.

3. Data Sharing and Disclosure

We do not sell your personal information. However, we share data with trusted third parties necessary for operation:

• Payment Gateways: We use Razorpay to process payments and manage mandates.
• Vault Keepers: Information required for the physical backing and insurance of your assets.
• Regulatory Bodies: When required by law to comply with a subpoena or similar legal process.

4. Data Security

We implement industry-standard security measures, including SSL encryption and secure server hosting, to protect your data. Your password is encrypted using advanced hashing algorithms (MD5/Bcrypt) and is never stored in plain text.

5. Cookies

Our website uses cookies to enhance your user experience, remember your login session, and analyze platform traffic. You can choose to disable cookies in your browser settings, but this may limit certain functionalities of the dashboard.

6. Your Rights

You have the right to access the personal information we hold about you. You may update your profile details through your dashboard. For account deletion or data portability requests, please contact our support team.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify you of any significant changes via the announcement banner on your dashboard.

8. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please reach out to us:

Ayyappar Solutions Private Limited
Email: support@thangampay.com

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